Set up and fix Windows machines, keep them patched and backed up, and write simple guides so anyone can solve common problems fast.
Windows Support · Automation
Firxt John
I keep Windows laptops and servers running smoothly so you can work without interruptions—quick fixes, clear updates, and simple automations that prevent repeat problems.
99.9%
Uptime mindset
Infrastructure
Keep Windows devices patched, backed up, and reliable so people don’t lose work.
Automation
Small scripts that handle checks and cleanup before users even notice issues.
Support
Plain-language help, fast responses, and fixes that stick.
Profile
About
Hi, I’m John—an IT Support Specialist and Windows Technician. I keep people working by making their Windows machines stable, updated, and easy to use.
I document fixes in plain language, automate boring checks, and jump on issues quickly so users lose less time and feel supported.
FirxtTech.com
What you’ll find on my site
Blog
Short, practical posts on fixing Windows issues and keeping devices fast.
Support articles
Step-by-step guides in plain language so anyone can solve common problems.
Ticket system
Submit an issue, get status updates, and see what’s happening next.
Service requests
Ask for installs, setups, or checks—no jargon, just a clear request form.
History
Experience
Create small scripts that check logs, clean up issues, and collect info automatically so users get help sooner.
Toolkit
Skills
Windows Platform
Windows 10/11 setup, fixes, imaging, updates, and keeping devices fast for everyday use.
Automation
Small scripts that run checks, tidy up errors, and send simple reports before users notice issues.
Support
Clear explanations, quick responses, and fixes that stop problems from coming back.
Collaboration
Pair troubleshooting, cross-team updates, mentoring peers through incidents.
Services
Windows PC Services
Practical, no-nonsense fixes for everyday Windows problems. Remote support available for most issues.
Data Loss Prevention & Recovery
Backup strategy plus tested recovery on Windows: OneDrive, external drive, and image backups with live restore drills.
Network & Internet Issues
Fix Wi-Fi drops, slow speeds, IP conflicts, DNS errors, printer/file sharing, and captive portals.
Software & Application Errors
App crashes, missing DLLs, installation failures, registry issues, performance hangs, Office problems.
Boot Errors & System Crashes
Blue Screen of Death (BSOD), boot loops, missing boot device, automatic repair loops, update rollbacks.
Windows Password Removal
Securely regain access to local Windows accounts. Domain/online accounts require proper ownership proof.
Virus & Malware Removal
Deep scan and cleanup of viruses, adware, ransomware traces, then harden with updates and best practices.
Additional Help
Windows PC Setup (New PCs)
Fresh installs, driver and firmware updates, policy baselines, and ready-to-work apps so new machines ship stable.
Windows Update & Activation
Fix failed updates, activation errors, and feature upgrades; validate license status.
Speed & Optimization
Startup cleanup, driver updates, storage health, and performance tuning for older PCs.
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